Privacy Policy

Last updated: 8 October 2026

At Delta FMCG Distribution B.V., we respect your privacy and are committed to protecting the personal information you provide when using our website. This Privacy Policy explains what information we collect, why we collect it, how we use it, how we protect it and what rights you have regarding your personal data.

This policy applies to information collected through:

  • deltafmcgdistributionbv.com
  • Our contact forms
  • Our Request a Quote forms
  • Product enquiries
  • Email communication
  • Other communications between you and Delta FMCG Distribution B.V.

We process personal data in accordance with applicable data protection legislation, including the General Data Protection Regulation (GDPR/AVG).

1. Who We Are

Delta FMCG Distribution B.V. is a Netherlands-based FMCG wholesale and distribution company serving professional buyers in international markets. We supply branded FMCG products in commercial quantities to businesses including wholesalers, distributors, retailers, importers and other professional buyers. For the purposes of applicable data protection legislation, Delta FMCG Distribution B.V. is responsible for the processing of personal information described in this Privacy Policy.

Company information

Delta FMCG Distribution B.V.
Bargelaan 200, 6e verdieping, Unit 6.01
2333 CW Leiden
The Netherlands

KVK: 97085057
Email: [email protected]
Website: deltafmcgdistributionbv.com

2. What Personal Data We Collect

Depending on how you interact with our website and business, we may collect information such as:

Contact information

  • Name
  • Email address
  • Telephone number
  • Business address
  • Country

Business information

  • Company name
  • Job title or position
  • Business requirements
  • Products or brands you are interested in
  • Requested quantities
  • Destination country
  • Shipping or delivery requirements
  • Information necessary to prepare a quotation

Technical information

When you visit our website, certain technical information may also be collected automatically, depending on the services and cookies installed on the website. This may include:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Date and time of visits
  • Referring website
  • General website usage information

Personal data under the GDPR can include information such as names, addresses, telephone numbers and information that can be linked to an identifiable person. (Dutch Data Protection Authority)

3. How We Collect Your Information

We may collect information when you:

  • Submit a contact form
  • Submit a Request a Quote form
  • Enquire about a product
  • Request information about our products
  • Contact us by email
  • Contact us by telephone
  • Communicate with us regarding an order or quotation
  • Establish or maintain a business relationship with us
  • Browse or interact with our website

We only collect information that is relevant to the purpose for which it is required.

4. How We Use Your Information

We may use your personal information to:

  • Respond to enquiries
  • Respond to product requests
  • Prepare wholesale quotations
  • Confirm product availability
  • Communicate about requested products
  • Discuss quantities and specifications
  • Coordinate potential orders
  • Manage business relationships
  • Provide customer and business support
  • Improve our website and services
  • Maintain business records
  • Protect our website and business against misuse or fraud
  • Meet legal, accounting and regulatory obligations

For example, if you submit a Request a Quote form asking for a particular FMCG product, we may use the information you provide to identify the product, assess availability and communicate the quotation to you.

5. Request a Quote

Because Delta FMCG Distribution operates primarily as a B2B wholesale supplier, our website may allow businesses to submit product and quotation enquiries.

When you submit a quotation request, we may collect:

  • Your name
  • Company name
  • Email address
  • Telephone number
  • Country
  • Product or brand requested
  • Quantity required
  • Delivery destination
  • Additional information you choose to provide

We use this information to evaluate your enquiry, communicate with you and prepare an appropriate wholesale quotation. Providing accurate information allows us to respond more effectively to your requirements.

6. Legal Basis for Processing

We process personal data only where there is an appropriate legal basis under applicable data protection legislation.

Depending on the circumstances, our legal basis may include:

Contractual or pre-contractual necessity

We may process information when it is necessary to respond to your enquiry, prepare a quotation or take steps at your request before entering into a business relationship.

Legitimate interests

We may process information where this is necessary for legitimate business purposes, provided that our interests do not override your applicable privacy rights.

Legal obligations

We may process information when necessary to comply with applicable legal, tax, accounting or regulatory requirements.

Consent

Where consent is required, we will request your consent before carrying out the relevant processing. Where processing is based on consent, you may withdraw your consent at any time. Valid consent must be freely given, specific, informed and unambiguous. (Dutch Data Protection Authority)

 

7. Contact Forms and Enquiry Forms

When you submit information through a contact or enquiry form on our website, the information you provide may be transmitted to and stored by Delta FMCG Distribution B.V. or the relevant website/email service provider used to process the enquiry. We use this information to respond to your request. Please do not submit sensitive personal information through our general contact or quotation forms unless it is specifically required and requested by us.

8. Cookies

Our website may use cookies and similar technologies.

Cookies can be used to:

  • Make the website function correctly
  • Remember certain preferences
  • Improve website performance
  • Understand how visitors use the website
  • Measure website traffic
  • Support certain website features

Cookies may include:

  • Necessary/functional cookies
  • Analytics cookies
  • Marketing or tracking cookies, where applicable

Functional cookies may be necessary for a website to operate correctly. Other cookies, particularly tracking cookies, may require prior consent depending on how they are used. (Dutch Data Protection Authority)

Where consent is required, we will provide visitors with an appropriate choice before placing the relevant cookies.

9. Analytics

We may use website analytics services to understand how visitors use our website and to improve our website and services.

Depending on the analytics tools actually installed on our website, information may include:

  • Pages visited
  • Approximate geographic information
  • Device and browser information
  • Referral source
  • Website interaction
  • General traffic information

Only specific analytics services actually installed on Delta’s website should be named here.

For example, if you install Google Analytics, this section should specifically identify Google Analytics and explain its use rather than leaving the policy generic.

10. Who We Share Information With

We do not sell or rent your personal information.

Where necessary for operating our website and business, information may be processed by trusted service providers such as:

  • Website hosting providers
  • Website maintenance providers
  • Email providers
  • Contact-form providers
  • IT service providers
  • Analytics providers
  • Business software providers
  • Logistics or fulfilment providers
  • Professional advisers
  • Government authorities where legally required

We only share information where there is an appropriate reason and legal basis for doing so.

11. International Buyers

Delta FMCG Distribution serves international B2B customers. When you contact us from outside the Netherlands or European Economic Area, your information may be processed as part of our international business communications. Where personal data is transferred outside the European Economic Area, we will take appropriate measures required under applicable data protection legislation.

12. Data Security

We take reasonable technical and organisational measures to protect personal information against:

  • Unauthorised access
  • Loss
  • Misuse
  • Unauthorised disclosure
  • Alteration
  • Destruction

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

13. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.

This may include the period necessary to:

  • Respond to your enquiry
  • Complete a quotation process
  • Manage a business relationship
  • Process an order
  • Maintain required business records
  • Comply with legal or accounting requirements
  • Resolve disputes
  • Protect our legitimate business interests

The retention period may therefore differ depending on the type of information and the purpose for which it was collected.

14. Your Privacy Rights

Depending on the circumstances, you may have rights including the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Request restriction of processing
  • Object to certain processing
  • Request data portability
  • Withdraw consent where processing is based on consent

To exercise your rights, contact us using the details provided below. We may need to verify your identity before processing certain requests.

15. Marketing Communications

We may occasionally send business-related information where we have a lawful basis to do so.

This may include information about:

  • FMCG products
  • New product availability
  • Wholesale opportunities
  • Business updates
  • Relevant commercial information

Where marketing communications require consent, we will obtain appropriate consent before sending them. You may unsubscribe from marketing communications at any time.

16. Third-Party Websites

Our website may contain links to external websites operated by third parties. These websites have their own privacy policies and terms. Delta FMCG Distribution B.V. is not responsible for the privacy practices or content of external websites. We recommend reviewing the privacy policy of any external website before providing personal information.

17. Children’s Privacy

Our website is primarily intended for businesses and professional buyers. We do not knowingly collect personal information from children through our website. If you believe that a child has provided personal information to us, please contact us so that we can review the matter.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

  • Changes to our business
  • Changes to our website
  • New services or technologies
  • Changes to our data-processing activities
  • Changes in applicable legislation

When we update this Privacy Policy, we will change the Last Updated date at the top of this page.

19. Contact Us

If you have questions about this Privacy Policy, your personal information or how Delta FMCG Distribution B.V. processes your information, please contact us.

Delta FMCG Distribution B.V.
Bargelaan 200, 6e verdieping, Unit 6.01
2333 CW Leiden
The Netherlands

KVK: 97085057
Email: [email protected]

For privacy-related questions, please contact us through our website or the contact details provided above.

20. Complaints

If you have concerns about how we process your personal information, we encourage you to contact Delta FMCG Distribution B.V. first so that we can investigate your concern.

You may also have the right to lodge a complaint with the Dutch Data Protection Authority